Introduction
Welcome to our website, celebrityace.shop! We know you’re eager to start shopping for the latest styles in jeans, jean shorts, flare jeans and denim shorts from Celebrity Ace®. Before you dive in, please take a moment to review these Terms & Conditions, which outline the rules for using our site and making purchases.
We’ve done our best to explain things plainly here, but if you have any questions or concerns, please don’t hesitate to reach out to our Customer Service team. We’re always happy to help our customers understand our policies. Thanks for choosing Celebrity Ace® for your denim needs – now let’s get shopping!
Privacy Policy
Before we get into the details of ordering, we want to assure you that your privacy is very important to us. Please review our full Privacy Policy to understand how we collect, use and protect your personal data.
We only ask for information necessary to process your orders, enhance your shopping experience, and inform you of new products and special offers. We will never sell or share your personal data without your consent.
Placing Orders
You may place orders on our website by adding items to your cart and completing the checkout process. Please check your order carefully before submitting. Once an order is submitted, we’ll send an email confirmation with your order details and estimated delivery timeframe.
If we encounter any issues processing your order, we’ll reach out to resolve the problem or suggest alternatives. You will receive a shipment notification email when your order ships.
Pricing and Tax
All prices on our website are listed in U.S. dollars. We reserve the right to change prices at any time, but will not alter the price of orders that have already been placed.
Applicable sales taxes will be added automatically based on delivery address at checkout. Customers are responsible for any import taxes, customs duties or fees their country may impose on shipments.
Shipping Policy
We offer a variety of shipping options for orders on our website:
- Standard Shipping – Free for orders over $99, $6.95 for orders under $99. Delivers within 5-7 business days after shipment.
- Expedited Shipping – $19.95 for faster delivery within 2-3 business days after shipment.
- Next Day Shipping – $29.95 for delivery by 5PM next business day (Mon-Fri) if order placed by 2PM ET.
Someone must be present to sign for delivery. We do not ship to P.O. boxes. Delivery timeframes are estimates only, affected by carrier delays and holidays. We are not responsible for carrier errors or missed delivery attempts.
Returns and Exchanges
If you are not fully satisfied with your purchase, you may return it for a full refund or exchange within 30 days of receipt. Items must be unused, unwashed, and returned with original tags and packaging.
To start a return, please contact us to obtain a Return Authorization. We will provide a prepaid return label or specific return instructions. Once received at our warehouse, refunds may take 1-2 billing cycles to appear on your statement.
Exchanges will be credited when the new item ships. We only exchange for the same style and size. If you need a different size, please return for refund and place a new order.
Sale items are final sale – no returns or exchanges permitted. Swimsuits, face masks and intimate apparel may only be exchanged for a different size of the same item.
Promotions and Discounts
From time to time, we offer promotional discounts or free gifts with qualified purchases. Discount codes are case-sensitive and should be entered at checkout where indicated.
Discounts only apply to items for which they are intended. Most discounts cannot be combined with other offers unless expressly stated. Free gifts are subject to availability and substitutions may occur. We reserve the right to modify or end promotions at any time.
Loyalty Program
Join our FREE Celebrity Ace Rewards program to earn points with every purchase! 1 point earned for every $1 spent. Points can be redeemed for reward coupons on future purchases. Learn more and sign up here.
Intellectual Property
All content on our website, including text, graphics, logos, icons, images, product names and data, is the property of Celebrity Ace® or its content suppliers and is protected by U.S. and international copyright and trademark laws. The compilation of all content is the proprietary property of Celebrity Ace® and protected by applicable copyright and other laws.
User Account Responsibility
If you create an account on our website, you are responsible for maintaining the security of your account information and password. You must immediately notify us of any unauthorized account activity. Multiple accounts or fraudulent actions may result in account termination and forfeiture of associated rewards points and benefits.
Product Information
We strive to provide detailed and accurate information about the jeans, jean shorts, flare jeans, shorts and other products on our website, including materials, features and fit guidance based on our standardized size charts. However, some variations may occur.
Actual colors shown may vary slightly from photos due to screen differences and styling changes by the manufacturer. We are not liable for such variations or manufacturer changes. For the most accurate product details, please refer to the product labeling, hang tags and other attached information.
Third Party Links
For convenience, our website may contain links to external third party websites. If you follow a link to any third party site, please note that we do not control nor are we responsible for their content or privacy policies. We do not endorse any third party products or services advertised on linked sites. You visit third party sites at your own risk.
Site Use and Ability to Accept Terms
By using our website and placing orders, you affirm that you are at least 18 years old (or have parent/guardian consent to order), have the legal authority to accept these Terms, and agree to be bound by them. If you do not agree, do not use this site or place any orders.
We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion. We may discontinue or change any aspect of our site or services without notice. You agree that we will not be liable to you or any third party for any modification or discontinuance of service.
Disclaimers
THE WEBSITE AND RELATED SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION ON THIS SITE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR RELIANCE ON INFORMATION PROVIDED, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE AND OTHER DAMAGES.
Indemnification
You agree to defend, indemnify and hold Celebrity Ace® and our affiliates harmless from any third party claims, liability, damages or costs arising from your use of this website, violation of policies or terms, or violation of any third party rights.
Disputes
These Terms are governed by the laws of the United States and the state of Florida, without regard to conflict of laws principles. Any disputes relating to these Terms or our website will be subject to binding arbitration in Miami, Florida. If any provision is found unlawful, void or unenforceable, that provision will be deemed severable and will not affect other Terms provisions.
Modifications
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website. For significant changes, we will notify you by email or upon login to your account. Your continued use of our website constitutes acceptance of the modified Terms.
Contact Us
If you have any questions about these Terms, please contact our Customer Service team at [email protected] . We look forward to assisting you and fulfilling all your denim dreams!